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Privacy Policy

Last Updated: February 23, 2026

1. Introduction

Smillee AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service at smillee.com (the "Service").

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you sign in with Google, we collect your name, email address, profile picture, and Google account ID.
  • Conversation Data: All messages and conversations you have with our AI chatbot are stored to provide the Service.
  • User-Created Characters: We collect the information you provide when creating a character, including the character's name, description, image, and instructions/prompt.
  • Connected Services: If you connect third-party services (e.g., Gmail), we store access tokens and related authentication data.

2.2 Automatically Collected Information

  • Usage Data: IP addresses, browser type, device information, and access times.
  • Cookies: Session cookies for authentication via NextAuth.js.
  • Analytics: We use analytics services to understand how users interact with our Service.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process your conversations through AI models
  • Display and facilitate interaction with user-created characters
  • Authenticate your account and manage user sessions
  • Send you technical notices and support messages
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats

4. Publicly Visible Information

Character Privacy Warning

When you create a character on Smillee AI, the character's name, description, image, and personality traits may be made publicly available to other users of the Service. Do not include private or sensitive personal information in your character definitions.

You acknowledge that any content you include in a public character profile is not private and may be accessed, used, and interacted with by other users.

5. AI Processing Disclosure

Important: AI-Powered Service

Your conversations are processed by artificial intelligence systems provided by third-party AI service providers. Your messages are sent to these AI services to generate responses. These providers may use your data according to their own privacy policies. We do not control how third-party AI providers process your data.

6. How We Share Your Information

We may share your information with:

  • AI Service Providers: Your conversation data is sent to third-party AI services to generate responses.
  • Other Users: If you create a public character, your character's profile information is shared with other users.
  • Authentication Services: Google OAuth for account authentication.
  • Hosting and Infrastructure: Cloud service providers that host our database and servers.
  • Legal Requirements: When required by law, to protect our rights, or to prevent harm.

7. Data Retention

We retain your conversation data and account information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us. Guest user conversations (without login) may be retained for a limited period for service improvement purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Opt-Out: Opt out of certain data processing activities
  • Data Portability: Receive your data in a structured format
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at the email address provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to our facilities and third-party service providers globally.

10. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

12. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze Service usage

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.

13. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

14. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

15. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 8. Our legal basis for processing your data includes your consent, performance of a contract, and our legitimate interests in providing and improving the Service.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: contact@smillee.com

Website: https://smillee.com